Loud bang from the garage
A torsion spring stores enormous energy. When the wire fractures it releases all at once — that gunshot sound is the spring snapping, not the door falling. The door is now fully unbalanced and too heavy to lift safely.
Same-Day Spring Repair · From $185 · 2-Year Warranty
Garage Door Spring Repair in Calgary
Heard a bang and the door won't lift? That's a broken torsion spring — the most common emergency call we get, and the one repair you should never attempt yourself. Fenix replaces both springs the same day with high-cycle wire built for Alberta winters, balances the door, and backs it with a 2-year warranty.
- Same-day dispatch, 7 days a week
- Both springs replaced as a pair
- High-cycle wire for Calgary winters
- 2-year warranty, no weekend fees
Is it the spring?
Signs Your Garage Door Spring Is Broken
A broken spring is usually obvious — and almost always needs a same-day call. Here's what to look (and listen) for before you pick up the phone.
Door won't lift, or only rises a few inches
With one or both springs broken the opener can't overcome the dead weight. Forcing it trips the motor or burns the circuit board. Disconnect the opener and don't try to muscle the door up — it can come crashing down.
Gap in the spring coil
Look up at the torsion shaft. A clean break leaves a visible gap of an inch or two in the coil. If you can see daylight through the spring, it's broken. The matching spring is fatigued and will fail soon.
Door feels heavy or drops fast
A single remaining spring leaves the door unbalanced — it drifts down hard when opened and slams on close. Every cycle torques the remaining spring past its rating and shortens its life.
Safety first: if you suspect a broken spring, disconnect the opener (pull the red emergency cord) and leave the door closed. Do not try to lift it by hand — an unbalanced door can slam down. Call us and we'll talk you through it.
Why this isn't DIY
The One Repair You Shouldn't Attempt Yourself
YouTube makes plenty of garage door jobs look easy. Spring replacement isn't one of them. Here's why Calgary homeowners call us instead.
Stored energy can maim
A wound torsion spring holds the force needed to lift a 150–300 lb door. The winding cone is under torque even when the door is closed. Releasing that torque without the right bars and training has sent homeowners to the ER with broken hands, wrists and worse. This is the one repair that is genuinely not a DIY job.
We always replace the pair
Springs wear together. When one breaks, the other has cycled the same number of times and is one season from failing. Replacing only the broken half saves nothing — you pay a second dispatch fee in a few months. We replace both, balance the door to the new springs, and warranty both for 2 years.
Hardware chosen for Calgary
Temperature swings from -30°C snaps to +15°C chinooks stress spring wire far harder than a steady climate. We fit high-cycle galvanized wire (25,000+ cycles vs. the 10,000-cycle builder-grade spring) so a snap in January is far less likely — and we lubricate with cold-rated grease that doesn't gum up in the cold.
Same-day, stocked trucks
Our trucks carry the common spring gauges for Calgary doors, so the fix happens on the first visit — no 'we have to order the part and come back.' Calls before noon are almost always handled the same day.
Flat, upfront pricing
Spring Replacement — From $185
Torsion Spring Replacement
From $185- Both springs replaced as a matched pair
- High-cycle galvanized wire (25,000+ cycles)
- Full balance test and cold-rated lubrication
- Drum, cable and bearing inspection
- 2-year parts-and-labour warranty
- No diagnostic, dispatch or weekend fees
The final price is confirmed on-site before any work begins, based on the wire gauge your door requires. There are no add-ons once the tech arrives — the number you hear on the phone is the number on the invoice, day or evening, weekday or weekend.
Prices exclude GST. See the full price list for every other repair we offer.
From call to working door
How a Fenix Spring Repair Goes
01
Call with the door size
Tell us the width and height of the door and, if you can, read the colour code off the broken spring. We provide pricing from $185 on the phone before dispatching.
02
Same-day tech dispatched
A stocked truck heads out, usually within a couple of hours. We text on the way and on arrival.
03
Springs replaced as a pair
The tech safely unwinds the broken spring, removes both, fits the matched high-cycle pair, and re-tensions to the door's weight. Drums, cables and bearings are inspected at the same time.
04
Balanced, lubed and tested
The door is cycled, balance-checked, and the safety reversal is tested. We lubricate with cold-rated grease so it runs quiet through the winter.
05
2-year warranty, on the spot
Warranty details are emailed before the tech leaves — not 'in the mail.' If anything's off in the next two years, the same crew comes back, no charge.
Common questions
Garage Door Spring Repair FAQ
How much does garage door spring repair cost in Calgary?
Our torsion spring replacement starts from $185 plus GST, and that includes both springs, labour, lubrication, a balance test and the 2-year warranty. The exact figure depends on the wire gauge your door requires, which we confirm on-site before any work starts. There is no diagnostic or dispatch fee.
Can you really come out the same day?
In most cases, yes. Calls before noon are almost always handled the same day; later calls usually get a same-day or first-thing-next-morning slot. Our trucks carry the common Calgary spring gauges, so the repair is finished in one visit — we don't have to order parts and come back.
Why shouldn't I replace the spring myself?
A wound torsion spring holds the energy to lift a 150–300 lb door, and that energy is stored even when the door is closed. Releasing the winding cone without proper winding bars and training has caused serious hand, wrist and facial injuries. The safe move is to disconnect the opener, leave the door closed, and call us. Spring replacement is the single repair we strongly advise against attempting yourself.
Do you replace one spring or both?
Both, always. The springs on a door cycle together, so when one breaks the other has been through the same fatigue and is close to failing. Replacing only the broken half means a second service call within months. Replacing the pair and balancing the door to the new springs is safer, cheaper over time, and is what our 2-year warranty covers.
What springs do you use in Calgary's climate?
We install high-cycle galvanized torsion wire rated for 25,000+ cycles, versus the 10,000-cycle builder-grade spring most doors ship with. Calgary's -30°C to +15°C swings stress the wire hard, so the higher cycle rating and a cold-rated lubricant make a January snap far less likely.
How long does the repair take?
Most spring replacements are finished in 45–75 minutes on-site. We carry the parts, so there's no waiting on an order. You'll be able to use your garage door the same day.
Is there an extra charge for evenings or weekends?
No. The quote is the quote — Saturday night or Tuesday afternoon, no emergency surcharge, no weekend fee, no holiday rate. We're available 7 days a week, 7am to 10pm.
What customers say
Customer Reviews
Door stuck? Spring snapped?